Apple Remote Desktop 3/5

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Apple Remote Desktop

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By Apple (Apple Inc.)

Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end-users, create detailed software and hardware reports, and automate routine management tasks — all from your own Mac.

Software Distribution
-Easily copy and install software on remote Mac systems.
-Encrypt network data when copying packages and files.
-Configure a Task Server to assist with package installations on offline computers.

Remote Assistance
-Observe and control your Mac computers.
-Transfer files between Mac computers using Drag and Drop.
-Copy and paste information between any two computers.
-Prevent end-users from viewing the screen while you control their systems with Curtain Mode.
-Control Virtual Network Computing (VNC)–enabled computers including Windows, Linux and UNIX systems.

Remote Administration
-Perform over a dozen commands securely on remote Mac systems.
-Remotely lock screens, sleep, wake, restart and shutdown of Mac systems.
-Execute UNIX shell scripts or commands on your client systems.

Asset Management and Reporting
-Perform lightning-fast searches with Remote Spotlight search.
-Gather reports on more than 200 Mac hardware attributes.
-See reports on user logins and application use.
-Use a Task Server to assemble inventory reports, even from mobile systems not connected to the network.

-Automate routine management tasks using Automator in OS X.
-Get started immediately with over 40 actions.
-Chain actions together to create powerful system administration workflows.
-Combine actions with other application actions to create end-to-end solutions.
-Save workflows as plug-ins to provide simple, customised interfaces to Apple Remote Desktop features.

Release Notes

4/14/2017 | Version : 3.9 | Size : 12.8 MB
The Apple Remote Desktop 3.9 update improves usability, compatibility, and reliability and is recommended for all users. 

This update:

• Allows users to export and restore an encrypted list of computers and user credentials
• Allows administrators to call attention to items on a remote screen using an assistant cursor
• Adds Touch Bar support for MacBook Pro (2016) computers
• Improves security when communicating with clients running OS X Yosemite 10.10.5 or later
• Adds an optional compatibility mode for communicating with clients running any version of OS X Mountain Lion 10.8, OS X Mavericks 10.9 or OS X Yosemite 10.10.4 and earlier

3/18/2015 | Version : 3.8 | Size : 14.3 MB
This update is recommended for all Apple Remote Desktop users and addresses several issues related to overall reliability, usability and compatibility. This update also provides:

- Support for OS X El Capitan and OS X Yosemite, including updated interface
- Enhancements for sending files using Copy Items
- Fixes for remotely viewing clients in full screen mode
- Multi-observe improvements for viewing large number of clients

3/22/2014 | Version : 3.7.2 | Size : 12.3 MB
This update is recommended for Apple Remote Desktop users and addresses several issues related to overall reliability, usability and compatibility. This update also provides:

- Fixed scanner issue causing wrong IP addresses to be displayed
- Changes to view order of screens in multi-observe mode
- Support for OS X Mavericks
- Automatic copy and paste between local and remote computers
- Improved support for Mac systems with multiple displays and multiple IP addresses
- Enhanced multi-observe with gesture support for swiping between screens
- Improves overall reliability of the Remote Desktop application and screen sharing sessions


Overall :
#167 : Top Grossing Mac Applications

Categories :
#21 : Top Grossing Mac Applications [Utilities]
#135 : Top Paid Mac Applications [Utilities]

Screenshots Mac OSX :

Screenshots Mac OSX Screenshots Mac OSX Screenshots Mac OSX Screenshots Mac OSX


Business , Utilities

Supported Devices : Mac OS

Comments and Ratings for Apple Remote Desktop

Broken since 10.12.4 - ARD 3.9.1 (?) (3.8)
2/1/2017 11:07:00 AM 3/5 By VanGoghElementary
Please fix this, Apple. We are an Elementary School Computer Lab and need ARD to manage Macs throughout our campus. Thank You. When starting ARD, the following error message appears: "The Remote Desktop administrator software does not match the installed client software version. The Remote Desktop administrator software must be upgraded on this computer. Click “Check for Updates” to search for updated software.” When selecting “Check for Updates” it opens the App store - but there’s no new version available? The Client software on the same machine reads version 3.9.1 (?) - so it appears as if the client updated, but the actual ARD application did not. Thanks for your help in fixing this. Once running, the software does work fairly well, but it too often crashes or becomes unresponsive (tested on various systems, different OS - can’t narrow down where the problem is.

Help us Mac Admins out! (3.8)
1/27/2017 2:44:00 PM 3/5 By Pappas Admin
I don’t want to slam this app, because I don’t want to see Apple kill it. It has be variously useful to me, alternating between times when it is really stable and works well, and other times when an OS upgrade breaks it and makes it next to useless. After being rock solid on Yosemite and El Capitan, we are in another of those bad times on Sierra. Please don’t kill it Apple, just fix it! I don’t care about new features, just make it reliable and robust.

Broken with Sierra 10.12.3 (3.8)
1/25/2017 2:45:00 PM 3/5 By driftwoodrecluse
Apple Remote Dekstop has been a great tool for years but it finally stopped working for me when I updated to the newest version of Sierra. If you need to run Sierra do not purchase this program until it is updated.

Buggy, painful to use…. (3.8)
1/15/2017 1:04:00 PM 1/5 By JCM1776
Got ARD 3.8 to manage the computers in our household, 3 laptops for the kids, laptops for my wife and I, a Mac Mini setup as a server. I’m no noob around IT stuff, and ARD sets up easy enough but it’s utility is hampered by bugs. Over half the time the first time trying to remote in to a compture fails, either connection error or authentication error. At that point you access to that computer is complete hosed. The fixes are complicated and take time fixing various config, plist and other files via the terminal. When a connection is successfully made it seldom makes it past 3 or 4 subsequent connection before it fails to connect or fails to authenticate. Then again a fix is difficult at best. Apple needs to fix this kludging POS before charing $80.

App Store fails to reinstall broken install (3.8)
11/14/2016 4:26:00 AM 1/5 By Sinagx
Apple is rotting at its core. Apple does nothing to update its applications, unless directly related to iPad sales to higher education. App Store has no means to reinstall this application, or any other, if the installation is broken.

macOS Sierra Breaks ARD (3.8)
10/25/2016 7:48:00 PM 3/5 By Macxpress
Everyting was working fine until I updated to macOS Sierra. It does launch sometimes and other times it just stops responding on startup. A restart usually fixes this, but not always. Be aware that until Apple releases a fix this may happen to you if you plan on running ARD with macOS Sierra.

Drops Connection (3.8)
10/18/2016 5:52:00 PM 2/5 By dononyx
I am not sure why everyone likes this program. It seems to me 3.8 is worse using macOS Sierra. My drops connection evry 5-10 minutes. It makes this ordinarily good product hard to use.

Does not work to other El Capitan hosts (3.8)
9/29/2016 10:31:00 PM 1/5 By envoy510
on the same local network. Just tells me "Authentication failed to ..." I have Remove Management turned on for all users. This is extremely frustrating.

macOS Sierra Breaks app (3.8)
9/29/2016 12:45:00 AM 1/5 By d00d3r1n0
Love ARD. Always have loved it. As of the macOS Sierra update, the app no longer functions. Doesn’t even open. Launches and becomes unresponsive. Patch is needed. Will rate higher once patch is released.

stopped working (3.8)
9/7/2016 8:45:00 AM 3/5 By wife’s tech support
When it works, it works pretty well. I would have given it 4-5 stars, but I’m giving it 3 stars because it stopped working recently, and the fix is kind of ugly. I am running it on OS X El Capitan v 10.11.6. But one day, it refused to launch and it would say "The Remote Desktop administrator software failed to start due to an unexpected error. The Remote Desktop software may not be installed correctly or the computer may require a restart.” [Quit] Apparently this is not a new problem, but Apple does not seem to have a robust fix. I have not changed anything! It was working fine before. I also tried re-installing it but still no luck. what worked for me was to remove /var/folders/zz but you can do this only if you disable system integrity test by booting into recovery partition (Cmd-R on startup), boot into terminal, type csrutil disable and reboot. Software shouldn’t be this fragile! Especially for pricy apps…

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